Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

• Via Media — Enkeltpersonsforetak, Norway
• Email: viamedianorge@gmail.com
• Phone: +47 474 53 398

2. What Data We Collect

Data you provide directly

When you fill in the consultation booking form on our website, we collect the following information:

• First and last name
• Email address
• Phone number (optional)
• Company or business name
• Website URL (optional)
• Industry sector
• Services of interest
• Monthly marketing budget range (optional)
• Any information you voluntarily include in the message field

Data collected automatically

When you visit this website, standard server logs may record your IP address, browser type, operating system, referring URL, and pages visited. This data is used solely for security and technical maintenance purposes and is not used for profiling or targeted advertising.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your consultation request and schedule an appointment
• To deliver the services you have requested or enquired about
• To send service-related communications (e.g. invoices, updates, reports)
• To comply with legal obligations under Norwegian and EU law

We do not use your data for unsolicited marketing, sell it to third parties, or share it with advertising networks.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Consent (Art. 6(1)(a)): When you submit the contact/booking form, you consent to us processing your data to respond to your enquiry.
• Contractual necessity (Art. 6(1)(b)): When we enter into a service agreement, processing your data is necessary to fulfil that contract.
• Legal obligation (Art. 6(1)(c)): Certain data may be retained to comply with Norwegian accounting law (bokføringsloven) and tax regulations.
• Legitimate interests (Art. 6(1)(f)): For basic website security and fraud prevention.

5. Google Ads & Lead Forms

This website uses Google Ads for digital advertising. If you interact with a lead form served through Google Ads, Google's own privacy policy applies to that interaction. Any data submitted through a Google Ads lead form is transferred to Via Media and handled in accordance with this policy.

Google may also place cookies or use conversion tracking pixels on this website to measure ad performance. You can manage your Google ad settings at adssettings.google.com.

6. Cookies

This website may use the following types of cookies:

• Strictly necessary cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the website (e.g. Google Analytics). These are only placed with your consent.
• Advertising cookies: Used by Google Ads for conversion tracking and remarketing. Only placed with your consent.

You can withdraw consent for non-essential cookies at any time by adjusting your browser settings or contacting us directly.

7. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected:

• Enquiry and consultation data: up to 2 years after last contact
• Client and invoicing data: 5 years as required by Norwegian accounting law (bokføringsloven § 13)
• Website server logs: up to 90 days

After the applicable retention period, data is securely deleted or anonymised.

8. Third-Party Services

Via Media may use the following third-party tools in the delivery of services. Each is subject to its own privacy policy:

• Google Ads & Google Analytics — policies.google.com/privacy
• Google Workspace (Gmail) — Used for client communications
• Make / Zapier / n8n — Automation platforms used in AI workflow services (where applicable)

We do not transfer your personal data to countries outside the EU/EEA without ensuring adequate safeguards are in place (e.g. EU Standard Contractual Clauses).

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access (Art. 15): Request a copy of the personal data we hold about you.
• Right to rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten"), subject to legal retention obligations.
• Right to restriction (Art. 18): Request that we limit how we use your data in certain circumstances.
• Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
• Right to object (Art. 21): Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw any previously given consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at viamedianorge@gmail.com. We will respond within 30 days.

10. Complaints

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):

• Website: www.datatilsynet.no
• Phone: +47 22 39 69 00

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically.

12. Contact

For any questions or requests regarding this privacy policy or your personal data, please contact: